Return Policy
Non Personalised Return
For all our non personalised products you have 28 days to notify us if you want to cancel the order or exchange the item. The cancellation period will expire 28 days from the day on which you receive the goods you have ordered. N.B – The Customer is liable for the postage costs to return a product and is not entitled to a refund on the initial postage cost incurred to deliver the item.
Returns Address:-
South East Signage
Hale House Barn
Okewood Hill
Ockley
Surrey
RH5 5NA
If you have questions in regards to refund or exchange please contact: sales@southeastsignage.com
Personalised Return
Unfortunately personalised items are unable to be returned. This is because of the bespoke nature of the products.
Faulty / Damaged
We try to make sure every item reaches its recipient in perfect condition, however if this is unfortunately not the case and the item is damaged or faulty we will offer either a replacement or a refund.
Pricing
Delivery
Free Delivery (UK Only)
Standard Delivery
Express Next Day 1pm*
Express Saturday Delivery**
Europe***
Rest of World***
Estimated Delivery
2 – 5 days from dispatch
2 – 5 days from dispatch
Next Day before 1pm
Saturday before 1pm
2 – 5 days from dispatch
5 – 10 days from dispatch
Shipping Cost
Free Shipping over £50
£2.25
£7.75
£14.70
£4.95
£15.00
Contact Us
Please get in contact with us regarding bespoke or bulk orders.
We have a design and production team ready to help you!
If you would like us to fit the graphics:
- Time taken to travel and fit the installation
- Cleaning and preparation of wall/window (including the removal of old graphics)
More breakdown on prices can be found in the online brochure
Please fill out our contact form with as much information as possible including any dimensions and any artwork/drawings.
Or give us a call and let’s discuss your options.