Terms and Conditions

Return Policy

Non Personalised Return

For all our non personalised products you have 28 days to notify us if you want to cancel the order or exchange the item. The cancellation period will expire 28 days from the day on which you receive the goods you have ordered.  N.B – The Customer is liable for the postage costs to return a product and is not entitled to a refund on the initial postage cost incurred to deliver the item.

Returns Address:-

South East Signage
Hale House Barn
Okewood Hill
Ockley
Surrey
RH5 5NA

If you have questions in regards to refund or exchange please contact: sales@southeastsignage.com

Personalised Return

Unfortunately personalised items are unable to be returned. This is because of the bespoke nature of the products.

Faulty / Damaged

We try to make sure every item reaches its recipient in perfect condition, however if this is unfortunately not the case and the item is damaged or faulty we will offer either a replacement or a refund.

Estimated Delivery

2 – 5 days from dispatch

2 – 5 days from dispatch

Next Day before 1pm

Saturday before 1pm

2 – 5 days from dispatch

5 – 10 days from dispatch

Shipping Cost

Free Shipping over £50

£2.25

£7.75

£14.70

£4.95

£15.00